🔔 New Webhook Events - Message Sent/Received
Hot on the heels of our recent Messages API upgrades, we have added two new webhook events that can trigger requests to your endpoints for messages sent and messages received.
Sending and receiving email messages is an integral feature of Claimable and is a core part of most claim life-cycles. You can now integrate your systems with this key activity, alongside our Message API endpoints, by subscribing to either of these two events to receive a JSON payload when a message is sent or received, unlocking new levels of automation with Claimable.
In summary, in addition to the dozens of existing webhook events that were available, we have added the following events so you can trigger custom business logic when users send/receive messages with Claimable:
New Messages Webhook Events
| Event Name | Description |
|---|---|
claim.message.sent | When a message/email is sent from a Claimable user to an external entity (e.g. customer, claimant, client, supplier). |
claim.message.received | When a message/email is received by a Claimable user, sent from an external entity (e.g. customer, claimant, client, supplier). |
Did you know?You can elect to only receive webhook requests for user activity and ignore changes made via API requests. The two source options available are:
UI+API or UI Only
Need Help?If you'd like to discuss how webhooks can benefit your Claimable integration, let us know via the in-app chat or at [email protected].